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Dakota County and South Metro Resource Hub

Aid resources · Housing, rent, and utilities

Housing, rent, and utility help

Compare local options for rent support, utility shutoff prevention, emergency shelter, and affordable housing, then choose the safest next step.

Start here first

  • Call 211 to ask what is open today, what it covers, and what documents are required.
  • Start with the lowest-barrier option before sharing sensitive details.
  • Use county and nonprofit programs for formal help, and use community support for fast gap coverage when available.

Safety + Privacy

Guidance: Protecting families while connecting them to help
Data MinimizationFor families

Share Only What Is Required

Intended for: Families seeking aid

Always ask first: "What information do you actually need?" before sharing anything. Start with a first name or no name at all. Ask explicitly if a program requires immigration status before sharing any details.

Know: Dakota County EA requires identity, residency, and income verification, but does NOT require immigration documentation. CAP Agency programs also do not require immigration status. Faith-based funds typically require nothing beyond a conversation.
Step-by-Step ApproachFor volunteers

The Safe Process for Volunteers

Intended for: Volunteers helping families

  1. Call 211 first
    • Ask what programs are open today, what they cover, and what they require, and stay anonymous unless a name is required.
  2. Confirm requirements before sharing details
    • Verify documents, eligibility, and next steps before anyone applies or shows up.
  3. Offer accompaniment if they want it
    • Ask if they want you to go with them to intake or an appointment to reduce stress and catch issues early.
  4. Start with the lowest-barrier options
    • If fear is high, try CAP agencies, faith funds, or trusted nonprofits first, then move to county or state programs if needed.
  5. Be cautious with online forms
    • Check how data is stored and who can access it, and if it's unclear, call and ask for phone intake or a safer option.
Know Your RoleFor volunteers

Volunteer Limits & Boundaries

Intended for: Volunteers helping families

Volunteers are connectors, not case managers. Share options, offer to go with them, and help reduce fear, but do not decide for the family. If a family chooses not to apply, respect that choice. If there may be legal risk, help them connect with an attorney.

This guide does not constitute legal advice. Program availability and funding levels change. Always verify before referring families.

If you're unsure where to begin

Start Here
First Call: Anonymous

211 United Way

The safest starting point for any family. Call anonymously, ask about programs before sharing anything, and get routed to open Dakota County resources. No name required to begin. Available 24/7 in many languages.


What to say: "I need help finding emergency rental or energy assistance in Dakota County. Can you tell me what programs are open and what information they require?"
Visit website
Verified · General Referral Hub

Rent Assistance

7 resources · Dakota County & South Metro
Honest note: Most programs offer one-time or short-term emergency help. As of early 2026, state funding cuts have reduced what CAP Agency and 360 Communities can offer. Treat these as a stabilizing bridge, then connect families to longer-term pathways.
Step 1: County Program

Dakota County Emergency Assistance (EA / EGA)

The primary county program for preventing eviction or utility shutoff. Families with children apply for EA; adults without children apply for EGA. Does not require immigration documentation.


Phone: (651) 554-5611

Apply online: mnbenefits.mn.gov

Northern Service Center: 1 Mendota Rd W, Suite 100, West St. Paul

Western Service Center: 14955 Galaxie Ave, Apple Valley

Covers: One-time help with rent (eviction prevention) or utility shutoff

Apply via MNBenefits
Verified · Core Pathway
Step 2: If EA Denied

CAP Agency: Housing Prevention

If Emergency Assistance is denied and a family still needs help to avoid eviction, CAP Agency offers prevention assistance. Funding is limited; call first to confirm availability.


Phone: (651) 322-3500, option #3

Website: capagency.org

Covers: Prevention assistance for rent and utilities

Visit website
Verified · Limited Funding
Step 3: Navigation

Dakota County Housing Resource Line

For general housing resource navigation when financial assistance has been exhausted. Cannot typically provide direct financial help; primarily a referral and guidance resource.


Phone: (651) 554-5751, option #1

Hours: Mon.–Fri., 8:00 AM – 4:00 PM

Email: housingresource@co.dakota.mn.us

Verified
Community Fund · Burnsville

La Viña Community Church

Rental assistance plus food support for families in and around Burnsville and the south metro, including Dakota County. Call and say you are requesting rental assistance to prevent eviction.


Phone: (612) 567-9777

Website: iglesiavina.org

Area: Burnsville + south metro

Visit website
Verified · Feb 26, 2026
Community Fund · Eagan

Mount Calvary Lutheran Church

Emergency rent help or connection to a rent support pathway for people and families in the south metro. Ask for Pastor Tom Jenkins. Have your city, amount needed, and deadline ready.


Phone: (651) 454-2344 (ext. 12)

Address: 3930 Rahn Road, Eagan, MN 55122

Website: mtcalvary.com

Visit website
Verified · Mar 1, 2026
Community Fund · Minneapolis

San Pablo Lutheran Community Fund

Community fund support, sometimes used for housing stability depending on available funds. Bilingual and community-rooted access. Based in Minneapolis Phillips, and may help outside the neighborhood.


Phone: (612) 724-3862

Email: info@sanpablostpaul.org

Address: 2742 15th Ave S, Minneapolis, MN 55407

Visit website
Verified · Feb 26, 2026

Shelter & Housing Navigation

4 resources · Emergency Shelter + Coordinated Entry
All Situations: Start Here

Dakota County Housing Resource Line

Central triage for adults, families, and youth seeking shelter options in Dakota County. Walk-in available Mon.–Fri. at the Northern Service Center, 3rd floor.


Phone: (651) 554-5751

Email: housingresource@co.dakota.mn.us

Hours: Mon.–Fri., 8:00 AM – 4:00 PM

Walk-in: Northern Service Center, 3rd floor

Verified · Feb 23, 2026
Domestic / Sexual Violence

Lewis House (360 Communities)

For people fleeing domestic or sexual violence. Survivor-centered services. This is the primary shelter pathway for this situation in Dakota County.


Verified
Youth: Ages 18–24

The Link C.O.R.E. Drop-in Center

Dakota County directs youth ages 18–24 who are unsheltered or at risk of losing shelter to The Link. Call the Housing Resource Line (option #2) or contact The Link directly.


Drop-in: (612) 205-7944

Street Outreach: (612) 718-1701

Website: thelinkmn.org

Visit website
Verified
Coordinated Entry: Families + Adults

Ally Supportive Services

Coordinated Entry contact for families and adults experiencing homelessness in Dakota County. CE assesses households and connects them to housing stability resources when available.


Verified

Energy Bill Assistance

4 resources · Often easier to access than rent help
LIHEAP: Heat & Electric

CAP Agency: Energy Assistance Program

Federally funded Low Income Home Energy Assistance Program (LIHEAP) for Dakota County. Open to both renters and homeowners based on income. Does not require citizenship documentation. Apply early; funding is not guaranteed through end of season.


Phone: (651) 322-3500

Website: capagency.org/housing-services/energy-assistance

Season: 2025–2026 applications open now

New applicants: Request application online or by phone

Learn more
Verified
Weatherization · Free

Dakota County CDA: Weatherization

Free weatherization services for income-qualified households. Reduces long-term energy costs. Includes a free home energy audit and contractor work paid directly by CDA.


Visit website
Verified
Utility Assistance

Xcel Energy

Budget billing, payment arrangements, and low-income discount programs. Under Minnesota's Cold Weather Rule (Oct 1 – Apr 30), utilities must offer payment arrangements before disconnecting.


Verified
Utility Assistance

CenterPoint Energy

Payment plans, Energy Assistance referrals, and shutoff prevention. If a shutoff notice has been received, call directly, as payment arrangements are required before disconnection under state law.


Verified

Long-Term Affordable Housing

3 resources · Apply early, waitlists can be long
Vouchers + Affordable Housing

Dakota County CDA

Manages Housing Choice Vouchers (Section 8), Bring It Home Rental Assistance, Senior Housing, and Scattered Site Public Housing. Not emergency programs. Apply as early as possible.


Phone: (651) 675-4400

Hours: Mon.–Fri., 8:00 AM – 4:30 PM

Address: 1228 Town Centre Drive, Eagan, MN 55123

Apply: myhousing.dakotacda.org

Visit website
Verified
Families with Children · Low Income

Bring It Home (Dakota County CDA)

Targets low-income families with children under 18 at or below 50% area median income. Dakota County only. Waitlists are often long or closed. Apply early and check status regularly.


Learn more
Verified
Faith-Based Emergency Funds

Catholic Charities · Lutheran Social Service · JFCS

Faith community emergency funds are often the lowest-barrier option: no paperwork, no documentation requirements, decisions made quickly. Worth exploring in parallel with county programs.


Catholic Charities: (651) 647-4500 · cctwincities.org

Lutheran Social Service MN: (651) 642-5990 · lssmn.org

Jewish Family & Children's Service: (952) 546-0616 · jfcsmpls.org

Verified
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